Refund policy

90-day money-back guarantee

We want you to be happy with your order. If you are not, you can ask for a full refund within 90 days of the day your order was delivered.

How to ask for a refund

Email us at support@trynoriyah.com with your order number. You do not need to send the product back.

Refunds

Once we have confirmed your request, we refund your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we confirmed your refund, please contact us at support@trynoriyah.com.

Damages and issues

Please inspect your order when it arrives and contact us if the item is defective, damaged, or if you received the wrong item, so that we can make it right with a replacement or a refund.

Exchanges

We do not offer exchanges. If you would like something different, ask for a refund and place a new order.

Gift cards

Gift cards cannot be refunded.

European Union 14-day cooling-off period

Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel your order within 14 days, for any reason and without a justification.

Questions

You can always contact us with any refund question at support@trynoriyah.com.